1Challenge
MARA borrowers and tenants needed a simple, official way to pay education loans, business financing and premises rental online, with payments identified correctly against each account.
2Solution
MARAeps — “Gerbang Bayaran Utama Majlis Amanah Rakyat” — gives users a portal and mobile app to register, log in and pay in a few steps, with FPX and card payments processed through the Orijin gateway.
3Implementation
- 2017
Payment gateway relationship with Rural Capital begins.
- 2021
The “Kempen Bayar dan Menang” repayment campaign (1 March – 31 May 2021) runs through MARAeps.
- Programmes
The portal also carries MARA’s “Peace of Mind” programme applications (e-Moratorium, e-Conversion, e-Rundingcara).
- 2022
Value-added services such as a motor takaful cashback offer promoted to portal users.
4Technology
- Orijin Gerbang payment gateway
- FPX
- Visa & Mastercard
- Web portal & mobile app
- Careline support
5Deployment
Used by MARA borrowers and tenants nationwide for loan repayments and rental payments.
6Result
- Loan and rental payments online, in a few steps
- Official portal and mobile app for MARA payers
- Platform for repayment programmes and campaigns